Marcelo was so responsive throughout the planning process, and was very flexible as we changed our minds about hotels and dates. He was very accommodating of our needs, including our plan to use an apartment rather than a hotel in Buenos Aires, going so far as to send a member of his team in Buenos Aires to visit the apartment and send us pictures and an assessment of the neighborhood. That great service and flexibility continued when we got to Buenos Aires and were greeted by Andrea, our in-country guide. We had originally been scheduled to go to Bariloche, but because of the continuing problems with ash from the volcano in Chile back in May, it was questionable whether the Bariloche airport would be open when we were scheduled to travel there. Andrea was very helpful in presenting our options to us, giving us the flexibility to continue with Bariloche as planned or to go to a new in-country destination. She was informative without being pushy. When we decided to go to Ushuaia, Andrea worked hard to get us new accommodations and even stood in line at the airport for hours to secure a change in our tickets. Marcelo and Andrea even comped the change in ticket price, which was wonderful! All in all, every detail went smoothly – it was great to have transfer drivers waiting at every location and to have a mix of planned and unplanned activities. It was also wonderful to be able to call Andrea with anything we needed, whether it was a question about our flights or to ask for help making a reservation. I would strongly recommend this travel company for anyone looking for a hassle-free trip to Argentina!
We spent two weeks in Argentina, with stops in Buenos Aires, Mendoza, and Ushuaia. In Buenos Aires, our favorite moments included eating at La Cabrera (a recommendation from our in-country guide Andrea), drinking cafe con leches in the afternoon, and visiting the museums and sites like Recoleta Cemetery. We had a wonderful time in Mendoza, which was a welcome break from the city. We were there in the off-season, and were lucky to have a fabulous bilingual driver and a number of great private wine tours. We particularly enjoyed our tours at Salentein and Catena Zapata bodegas, as well as our lunch at Rucha Malen. We also had great food and accommodations at Casa Margot, a small, two-person B&B which gave great personal service. In Ushuaia, we had a great stay at Los Caquenos where we had a fabulous view. We really enjoyed doing the boat tour of the Beagle Channel on a smaller vessel and also our off-roading experience (complete with dog sledding and snow shoeing!) in Tierra del Fuego, as well as some great seafood. One of us also did a day of skiing while the other had a relaxing spa day!